Organizational Pride and Its Impact on Organizational Performance

Abstract

This research paper examines the concept of Organizational Pride as one of the relatively recent affective variables in the literature on organizational behavior. It reviews its conceptual development, dimensions, and main sources, as well as the major theoretical frameworks explaining its emergence and mechanisms of influence. The paper also analyzes the relationship between organizational pride and organizational performance through a number of mediating variables, including organizational commitment, organizational citizenship behavior, service quality, and employee turnover rates.

The paper adopts a descriptive-analytical approach based on a desk review of theoretical literature and relevant previous studies, without conducting a field study. The paper concludes that organizational pride represents an intangible strategic asset that organizations—particularly service-oriented, public, and voluntary organizations—can leverage to improve their performance levels. It also presents a set of practical and research recommendations in this regard.