The Role of Total Quality Management in Enhancing Job and Academic Performance in Universities

Abstract

This study highlights the critical importance of implementing Total Quality Management (TQM) in Libyan universities, emphasizing its vital role in decision-making, conducting meetings, organizing scientific courses, seminars, and conferences, and elevating the performance of both academic and administrative staff toward excellence. A primary objective of TQM is to enhance overall job performance within the institution.

Specifically, the study aims to:

  Emphasize the significance of adopting TQM as a fundamental approach for improving individual job and academic performance and guiding personnel.

  Identify the obstacles facing TQM implementation in higher education institutions, thereby assisting relevant authorities in comprehending the concept of quality and planning for the future of education, training, and their outcomes.

Assess the current state of TQM implementation across selected Libyan universities.

Examine variations in the relationship between the level of quality implementation and the academic performance of university faculty members based on specific demographic variables.

  Identify key barriers to TQM implementation and analyze their correlation with the job and academic performance of both university staff and faculty.